Start Remote Support

Download our support tool and a technician will connect to your screen within minutes.

⬇ Download Support Tool

What happens next

1
Download and run MetroConnects-Support.exe
2
Windows may show a blue "Windows protected your PC" screen — click More info, then Run anyway
3
A permission prompt may appear — click Yes to allow
4
Your screen connects securely to our technician — you'll see a confirmation message
5
Our technician will walk you through everything from here
🔒 Why does Windows show that warning?
Windows shows this for any new download it hasn't seen before. Our tool is safe — it only connects to our technician and does nothing else. If you have questions, call us first at (507) 246-2462.

Having trouble? Call us at (507) 246-2462
Windows only — Mac/Linux? Call us for a browser session.